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The Colour Matcher is one of the most technically critical roles at Ignite Paints. As a company that offers custom colour services alongside a full decorative finishes range, colour accuracy is a direct reflection of our brand quality. This role requires a rare combination of technical skill, sharp colour perception and methodical discipline. Colours are matched manually through expert knowledge of pigments, ratios and paint behaviour.

KEY RESPONSIBILITIES

1. Produce accurate custom colour matches through manual mixing, using pigments, tinters and base paints in the correct ratios based on customer specifications and shade references
2. Receive and interpret customer colour requests from physical samples, RAL/BS codes or digital references and reproduce them accurately by hand
3. Maintain and update the company shade card library, ensuring all standard colours are correctly documented and reproducible
4. Conduct in-process colour checks during batch production to ensure consistency across all units in the same batch
5. Record all colour formulas and pigment ratios used for each job for future reference and repeat orders
6. Coordinate with the QC Officer to flag any colour deviations before products are approved for dispatch
7. Manage colourant and pigment stock levels and alert Procurement when replenishment is needed
8. Support the Production Lead with general batch production tasks during periods of low colour matching demand

CANDIDATE REQUIREMENTS

1. Demonstrable technical knowledge of colour mixing, pigment behaviour and paint formulation
2. Hands-on experience producing custom colour matches manually in a paint, coatings or decorating environment
3. Exceptional colour perception; must be able to identify subtle differences in shade, tone and finish
4. Candidates must complete a practical colour matching test as part of the selection process. Only candidates who pass will be considered
5. Must be Lagos-based and live within reasonable proximity to Ikorodu. No relocation considered

The Production Assistant is the engine room of the factory floor. This is a hands-on, physical role that supports the Production Lead in executing daily output. The right candidate is hardworking, reliable and precise ; someone who takes instruction well and shows up consistently.

KEY RESPONSIBILITIES

1. Support the Production Lead in all day-to-day manufacturing activities including mixing, filling and packaging
2. Prepare raw materials for production batches as directed, including weighing,
   measuring and transferring materials
3. Operate filling and labelling equipment under supervision
4. Maintain cleanliness and organization of the production floor at all times
5. Follow all production schedules and batch instructions accurately; report any
   deviations immediately
6. Assist with loading and offloading of raw materials and finished goods within the factory
7. Adhere strictly to health and safety guidelines at all times
8. Support the Inventory Officer with stock counts and raw material organization when required

CANDIDATE REQUIREMENTS

1. Prior experience in a paint, chemical, food or general manufacturing environment is preferred
2. Physically fit and able to carry out manual tasks including lifting and moving
   production materials
3. Reliable, punctual and able to follow detailed instructions accurately
4. Must be Lagos-based and live within reasonable proximity to Ikorodu. No relocation considered

The Colour Matcher at the depot is the face of Ignite Paints technical expertise for walk-in customers. Unlike the factory Colour Matcher who works in batch production, this role deals directly with customers on the spot, interpreting their colour vision and matching it accurately through manual mixing. Speed, accuracy and a pleasant customer manner are all equally important.

KEY RESPONSIBILITIES

1. Produce accurate custom colour matches for walk-in and pre-ordered customer requests through manual mixing of pigments, tinters and base paints
2. Receive colour requests from customers by physical sample, photo reference, shade card selection or colour code and reproduce them accurately by hand
3. Advise customers on colour selection, finish options and product suitability for their specific project type
4. Maintain accurate records of every colour job completed including formula and pigment ratios for repeat order reference
5. Monitor colourant and pigment stock at the depot and raise replenishment requests to Procurement before stock runs out
6. Work alongside the Customer Service Rep to ensure a smooth customer experience from colour enquiry to product handover

CANDIDATE REQUIREMENTS

1. Technical knowledge of colour mixing, pigment systems and manual colour matching in a paint or coatings environment
2. Prior customer-facing experience in a paint depot, retail or trade counter environment is strongly preferred
3. Candidates must complete a practical colour matching test as part of the selection process. Only candidates who pass will be considered
4. Friendly, professional manner; this role is visible to customers and must reflect the Ignite Paints brand positively
5. Must be Lagos-based and live within reasonable proximity to the depot. No relocation considered

The Production Assistant at the depot keeps the physical operation moving. From receiving factory deliveries and organising stock, to picking customer orders and loading vehicles; this role is the backbone of depot logistics. The right candidate is physically fit, dependable and takes pride in keeping things orderly and accurate.

KEY RESPONSIBILITIES

1. Receive finished goods deliveries from the factory, verify quantities and sign off on delivery documentation
2. Organize and maintain the depot stock area; ensure products are correctly stacked and clearly labelled
3. Conduct regular stock counts and report inventory levels to the Accounts Officer
4. Pick and prepare customer orders for collection or dispatch
5. Load customer vehicles and delivery transport safely and efficiently
6. Monitor finished goods stock levels and flag low-stock situations to the General Manager promptly

CANDIDATE REQUIREMENTS

1. Prior experience in a warehouse, depot, factory or paint retail environment is preferred
2. Physically fit and able to handle stock including lifting and moving paint cans and containers
3. Reliable, punctual and hardworking
4. Must be Lagos-based and live within reasonable proximity to the depot. No relocation considered

The Inventory Officer is the custodian of all stock at the Ignite Paints factory; raw materials coming in and finished goods going out. Without accurate inventory, production cannot be planned and deliveries cannot be fulfilled. This role requires someone meticulous, trustworthy and structured.

KEY RESPONSIBILITIES

1. Maintain accurate records of all raw materials received at the factory including quantity, batch number, supplier details and date of receipt
2. Conduct daily, weekly and monthly stock counts for all raw materials and finished goods
3. Receive and inspect incoming raw material deliveries; verify quantities against purchase orders and flag discrepancies immediately
4. Issue raw materials to the production floor against approved production schedules and maintain a detailed issuance log
5. Monitor raw material stock levels continuously and raise reorder requests before stock reaches minimum threshold
6. Maintain organised and clearly labelled storage of all raw materials and finished goods
7. Track finished goods output from production and coordinate with the GM on dispatch readiness
8. Prepare and submit weekly inventory reports to the General Manager

CANDIDATE REQUIREMENTS

1. Minimum 2 years experience in an inventory, stores or warehouse management role, preferably in manufacturing
2. Strong numerical accuracy and attention to detail
3. Experience maintaining physical and digital stock records; proficiency in spreadsheets is required
4. Honest and trustworthy; this role has direct oversight of raw material and finished goods assets
5. Must be Lagos-based and live within reasonable proximity to Ikorodu. No relocation considered

The Accounts and Procurement Officer is one of the most important hires for Ignite Paints at this stage of growth. This role combines financial control with raw material sourcing and is the engine behind both what goes into production and how money flows through the business. It demands someone with strong accounts experience, high integrity and the ability to manage multiple functions with precision.

KEY RESPONSIBILITIES

1. Source and procure all raw materials required for paint production, both locally and from international suppliers primarily from China
2. Identify, evaluate and maintain relationships with reliable suppliers; negotiate pricing, lead times and payment terms
3. Raise and track purchase orders from initiation through to delivery confirmation
4. Coordinate with freight forwarders on all import shipments and manage all shipping and clearing documentation including HAZMAT and DG certificates
5. Track all inbound shipments and proactively flag delays to the General Manager
6. Maintain accurate books of accounts; record all income, expenses and transactions daily
7. Prepare and process payroll for all staff on a monthly basis
8. Handle all invoicing to customers and ensure timely follow-up on outstanding payments
9. Manage petty cash and reconcile against receipts weekly
10. Ensure tax compliance; prepare and file relevant statutory deductions and returns
11. Provide monthly financial summaries and expenditure reports to management

CANDIDATE REQUIREMENTS

1. Minimum 2 years experience in an accounts or finance officer role
2. Solid bookkeeping skills; must accurately record, reconcile and report on all financial transactions
3. Experience processing payroll and handling tax and statutory compliance obligations
4. Proficiency in accounting software or spreadsheets for financial record-keeping
5. Honest, trustworthy and able to handle confidential financial information with complete discretion
6. Must be Lagos-based and live within reasonable proximity to Ketu. No relocation considered

The Sales Officer is Ignite Paints feet on the ground in the Lagos trade market. This role is responsible for growing our retail and distributor network, collecting orders and building lasting relationships with hardware stores, paint retailers and building materials merchants. It is a field-first role that demands hustle, professionalism and a deep knowledge of the Lagos paint trade.

KEY RESPONSIBILITIES

1. Execute a structured weekly field sales schedule covering hardware stores, paint retailers, building materials markets and distributors across Lagos
2. Prospect and onboard new retail and distribution accounts
3. Manage and deepen relationships with existing accounts through regular visits and after-sales follow-up
4. Collect, record and confirm orders from customers in the field
5. Present Ignite Paints products professionally, including specialty finishes such as Lime Wash, Travertino and Velvet Paint
6. Achieve monthly and quarterly sales targets set by the Managing Director
7. Provide weekly field reports covering accounts visited, orders collected, competitor activity and market feedback
8. Follow up on overdue payments from customers in coordination with the Accounts Officer
9. Represent Ignite Paints at trade events and product activations as required

CANDIDATE REQUIREMENTS

1. Minimum 2 years proven field sales experience in the paint, building materials, coatings or FMCG sector
2. Strong existing trade network within the Lagos market is a significant advantage
3. Self-motivated and target-driven; comfortable working independently in the field without daily supervision
4. Strong communication and negotiation skills
5. Must be Lagos-based and live within reasonable proximity to Ketu. No relocation considered

The Customer Service Rep is the first person a customer meets when they walk into the Ignite Paints depot. This role sets the tone for the entire customer experience, from greeting and understanding what the customer needs, to processing their order and ensuring they leave satisfied. A warm personality, sharp organisation and genuine pride in the Ignite Paints brand are non-negotiable.

KEY RESPONSIBILITIES

1. Serve as the first point of contact for all walk-in and call-in customers at the depot
2. Take customer orders accurately and process them for fulfilment
3. Provide clear product information on Ignite Paints full range
4. Follow up on pending orders and communicate delays proactively
5. Handle customer complaints professionally, escalating to the General Manager where necessary
6. Maintain a clean, organised and welcoming front-of-depot environment
7. Record all transactions, enquiries and customer interactions in the depot log
8. Collect payments, issue receipts and reconcile daily cash and POS with the Accounts Officer

CANDIDATE REQUIREMENTS

1. Minimum 1 year experience in a customer service, retail or front-desk role
2. Warm, confident and professional communication style
3. Basic numeracy skills for handling payments and issuing receipts
4. Must be Lagos-based and live within reasonable proximity to the depot. No relocation considered

Ignite Paints has built its most powerful marketing channel through social media, particularly Instagram. The Social Media Content Creator is the person who keeps that engine running. This role is not about posting. It is about building a visual world for the Ignite Paints brand that makes people stop scrolling, ask questions and eventually buy. The ideal candidate lives and breathes content, understands how finishes like Travertino and Lime Wash can be made aspirational on camera, and knows how to build an audience through authenticity.

KEY RESPONSIBILITIES

1. Create high-quality, engaging content for Ignite Paints social media channels, primarily Instagram, including Reels, stories, carousels and static posts
2. Develop and execute a consistent content calendar that showcases products,
   application techniques, completed projects and brand culture
3. Film and edit short-form videos that demonstrate product finishes such as Travertino, Lime Wash and Velvet Paint in real application settings
4. Identify, reach out to and coordinate with influencers and decorative painters for collaborative content and product seeding
5. Respond to comments and DMs related to content in real time, creating conversations that convert interest into enquiries
6. Track content performance metrics including reach, engagement, saves and follower growth; report weekly to the Marketing Lead
7. Stay ahead of Instagram and TikTok trends and adapt them creatively to the Ignite Paints brand
8. Capture behind-the-scenes content at the factory, depot and project sites that builds brand authenticity

CANDIDATE REQUIREMENTS

1. Proven experience creating content for Instagram with a demonstrable track record of growth or engagement
2. Strong video shooting and editing skills; proficiency in CapCut, Premiere or similar tools
3. Deep understanding of Instagram algorithm, Reels format and short-form video strategy
4. A genuine passion for interior design, home finishing or paint aesthetics is essential; this shows in the content
5. Must be creative, self-directed and able to generate ideas independently
6. Portfolio of previous social media work is required at interview
7. Must be Lagos-based and live within reasonable proximity to Ketu. No relocation considered

At Ignite Paints, most of our leads arrive through Instagram and WhatsApp. The Customer Experience Associate is the person who converts that interest into action. This is not a passive customer service role. It is an active conversion role. The right candidate understands that every DM is a potential sale, responds with speed and warmth, and knows how to move a curious follower into a confirmed buyer.

KEY RESPONSIBILITIES

1. Manage Ignite Paints incoming enquiries across Instagram DMs, WhatsApp,
   Facebook and TikTok in real time during working hours
2. Respond to all product enquiries quickly, professionally and with accurate product knowledge; convert enquiries into confirmed orders or visits
3. Qualify inbound leads from social media, identify genuine buyers and pass hot leads to the Sales Officer
4. Follow up on all pending enquiries, quotations and interested contacts on a structured daily basis
5. Maintain a log of all customer interactions, enquiries and outcomes in the CRM or enquiry tracker
6. Collect and document customer feedback on products and experiences; relay to the Marketing Lead weekly
7. Support the Lead Customer Experience Associate in managing customer complaints and escalations
8. Ensure every customer interaction reflects the Ignite Paints brand standard; no enquiry goes unanswered

CANDIDATE REQUIREMENTS

1. Prior experience managing customer enquiries on Instagram DMs and WhatsApp in a business context is required
2. Warm, confident and professional written communication style; must be comfortable managing multiple chats simultaneously
3. Strong product knowledge aptitude; must be willing to learn the full Ignite Paints product range thoroughly
4. Target-driven; understands that enquiry management is a conversion function, not just a support function
5. Must be Lagos-based and live within reasonable proximity to Ketu. No relocation considered

The Lead Customer Experience Associate runs the digital conversion engine at Ignite Paints and also owns the order fulfilment pipeline. While the CX Associate handles live enquiries, this role takes over the moment an order is confirmed, tracking it from production through to delivery and ensuring the customer receives exactly what they ordered, on time. It is a dual role that bridges customer management and internal operations, and it suits someone who is organized, proactive and does not like idle time.

KEY RESPONSIBILITIES

1. Lead and oversee the customer experience function across all digital channels, ensuring response quality, speed and conversion standards are met consistently
2. Set daily and weekly targets for the Customer Experience Associate and monitor performance against them
3. Handle escalated customer complaints and complex enquiries directly; resolve issues with professionalism and authority
4. Once an order is confirmed by the CX Associate, take full ownership of the order fulfilment process from that point forward
5. Coordinate with the factory Production Lead and General Manager to ensure
   confirmed orders are scheduled into production without delay
6. Track every active order through the production pipeline; follow up proactively to confirm batch completion dates
7. Liaise with the Driver to schedule and confirm delivery timelines for each customer order
8. Contact the customer ahead of delivery to confirm readiness, address any last-minute changes and set expectations
9. Follow up with the customer after delivery to confirm receipt, satisfaction and identify any issues that need resolving
10. Maintain a live order tracker showing the status of every confirmed order from production to delivery
11. Flag any delays, quality issues or delivery problems to the Marketing Lead and General Manager immediately
12. Develop scripts, response templates and product knowledge guides for the CX Associate
13. Report weekly to the Marketing Lead on enquiry volumes, conversion rates, order fulfilment timelines and customer satisfaction

CANDIDATE REQUIREMENTS

1. Minimum 2 years experience in a customer experience, CRM, operations coordination or order management role
2. Proven ability to manage and improve a customer-facing function while also handling back-end fulfilment coordination
3. Highly organized with the ability to track multiple live orders simultaneously without letting anything fall through the cracks
4. Comfortable communicating with both customers and internal factory and logistics teams
5. Deep familiarity with Instagram DMs, WhatsApp Business and Facebook Messenger as business conversion channels
6. Strong leadership presence; must be able to hold the CX Associate accountable while remaining supportive
7. Must be Lagos-based and live within reasonable proximity to Ketu. No relocation considered